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Overview

The Slack integration posts Enrow’s account alerts in one channel of your Slack workspace, next to (or instead of) the alert emails:
  • Low credit balance ⚠️ — when your balance drops below the threshold you set in Billing → Settings
  • API calls declined — when your API requests fail because you ran out of credits or your subscription is paused
  • Automatic refills — when a fast renewal or an auto top-up added credits to your balance
  • File processed — when a bulk file finishes, with the number of emails and phone numbers found
Enrow can post in the channel you pick and nowhere else, and reads nothing from your workspace.

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Setup

1

Open the Slack integration in Enrow

In the Enrow Dashboard, go to Integrations in the left menu, filter on Alerts, and open Slack.
On a team account, only team admins connect Slack — the channel then receives the alerts of the whole team’s shared balance.
2

Click Add to Slack

Slack asks you which channel Enrow may post in. Pick one and confirm — nothing else changes in your workspace. Enrow immediately posts an “Enrow is connected” message in the channel so you can see it works.
If your workspace blocks third-party apps, use Use a webhook URL instead: in Slack, open Apps → Incoming Webhooks, create a webhook for the channel you want, and paste its URL into Enrow. Enrow posts the test message before saving it.
3

Choose where alerts go

The choice is made per alert, in Profile → Notifications: one row per alert — low credit balance, API calls declined, automatic refills — and one switch per destination — email, Slack, Discord, in-app. The Slack page only links there and shows which alerts currently post to your channel.The Slack and Discord switches are shared by the whole team and set by its admins; the email switches are personal to each member — except the low-credit email, which is set by the billing owner. Automatic refills have no email: they are posted to your channels only.

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Good to know

  • Email is the fallback. If you switched the low-credit email off and no channel accepts the post — the app was removed, the channel was deleted — the alert email is sent anyway. An alert about an empty balance never disappears silently.
  • Where the choice shows up. The alerts posted to Slack are listed on the Slack page (read-only) and under the credit alert in Billing → Settings, each with a link to Profile → Notifications.
  • In-app notifications are unchanged. The bell in the dashboard keeps showing every alert whatever you choose here.
  • Disconnecting removes the webhook and your Slack choices from Enrow. Alerts keep going to your other destinations. You can connect again at any time — every alert is posted again by default.

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Message reference

Every message names the alert, states the fact (balance and threshold, number of declined requests, credits added) and links to the relevant Enrow page. Messages are posted in the language of the account holder (English or French).