> ## Documentation Index
> Fetch the complete documentation index at: https://docs.enrow.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Discord Alerts

> Get Enrow alerts — low credits, declined API calls, automatic refills — in a Discord channel of your choice

## Overview

The Discord integration posts Enrow's account alerts in **one channel** of your Discord server, next to (or instead of) the alert emails:

* **Low credit balance ⚠️** — when your balance drops below the threshold you set in Billing → Settings
* **API calls declined** — when your API requests fail because you ran out of credits or your subscription is paused
* **Automatic refills** — when a fast renewal or an auto top-up added credits to your balance
* **File processed** — when a bulk file finishes, with the number of emails and phone numbers found

Enrow can post in the channel you pick and nowhere else, and reads nothing from your server.

## Setup

<Steps>
  <Step title="Open the Discord integration in Enrow">
    In the [Enrow Dashboard](https://app.enrow.io), go to **Integrations** in the left menu, filter on **Alerts**, and open **Discord**.

    <Info>
      On a team account, only **team admins** connect Discord — the channel then receives the alerts of the whole team's shared balance.
    </Info>
  </Step>

  <Step title="Click Add to Discord">
    Discord asks you which server and which channel Enrow may post in — you need the **Manage Webhooks** permission there. Pick them and confirm — no bot joins your server and nothing else changes. Enrow immediately posts an *"Enrow is connected"* message in the channel so you can see it works.

    Discord does not tell Enrow the channel's name, only that a channel was chosen: the Enrow page shows it as *chosen on Discord*.

    <Tip>
      If you would rather not go through Discord's authorization screen, use **Use a webhook URL instead**: in Discord, open **Server Settings → Integrations → Webhooks**, click **New Webhook**, pick the channel, then **Copy Webhook URL** and paste it into Enrow. Enrow posts the test message before saving it.
    </Tip>
  </Step>

  <Step title="Choose where alerts go">
    The choice is made **per alert**, in **Profile → Notifications**: one row per alert — low credit balance, API calls declined, automatic refills — and one switch per destination — email, Slack, Discord, in-app. The Discord page only links there and shows which alerts currently post to your channel.

    The Slack and Discord switches are shared by the whole team and set by its admins; the email switches are personal to each member — except the low-credit email, which is set by the billing owner. Automatic refills have no email: they are posted to your channels only.
  </Step>
</Steps>

## Good to know

* **Email is the fallback.** If you switched the low-credit email off and no channel accepts the post — the webhook was deleted, the channel is gone — the alert email is sent anyway. An alert about an empty balance never disappears silently.
* **Permissions.** Adding Enrow only creates one **incoming webhook** in the channel you chose. Enrow gets no bot, no role and no access to your members or messages, and cannot post anywhere else.
* **Where the choice shows up.** The alerts posted to Discord are listed on the Discord page (read-only) and under the credit alert in **Billing → Settings**, each with a link to **Profile → Notifications**.
* **In-app notifications are unchanged.** The bell in the dashboard keeps showing every alert whatever you choose.
* **Disconnecting** removes the webhook and your Discord choices from Enrow. Alerts keep going to your other destinations. You can connect again at any time — every alert is posted again by default. To also remove the webhook on Discord's side, delete it in **Server Settings → Integrations → Webhooks**.

## Message reference

Every message is a Discord embed that names the alert, states the fact (balance and threshold, number of declined requests, credits added) and links to the relevant Enrow page. Messages are posted in the language of the account holder (English or French).

| Alert              | Title                                 | Link                              |
| ------------------ | ------------------------------------- | --------------------------------- |
| Low credit balance | *Low credit balance ⚠️*               | Renew credits                     |
| API calls declined | *Your API calls are being declined ⛔* | Add credits / Resume subscription |
| Fast renewal       | *Subscription renewed 🔄*             | View billing                      |
| Auto top-up        | *Credits topped up 🔄*                | View billing                      |
| File processed     | *File processed ✅*                    | Open the file                     |